DELIVERY INFORMATION

PROCESSING TIMES

Please allow a 1-2 week turnaround time (this is the time it will take to handcraft your order). If you need your order quicker than this, please get in touch with us at hello@toshcreations.co.uk or by using the form on our ‘Contact Us’ page.

Processing times for bespoke/custom-made orders vary according to the specification of each order. You will be notified of the turnaround time for your custom order before you place your order. Delivery time and cost of a bespoke or custom-made order will depend on the destination country according to the details set out below.

 

UK ORDERS

BOUQUETS: These are posted using a tracked service and can take up to 3 working days for delivery at a cost of £5.99. A signature will be required upon delivery so please ensure that someone is at home to take the delivery.

CLOTHING CUPCAKES: These are also posted using a tracked service (not signed for) and can take up to 3 working days for delivery at a cost of £3.99.

CLOTHING LOLLIPOPS: These are posted using the standard Royal Mail service (not signed for) and can take up to 3 working days for delivery at a cost of £1.99.

 

INTERNATIONAL ORDERS

All our items can be sent to select international destinations, please see the delivery table below. Orders will be sent using a trackable service that will require a signature upon delivery. However, the buyer is responsible for any duties and/or customs fees that may be incurred by the destination country; postage costs do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with your local customs office to ensure that your order complies with local customs regulations.

Please note that we are not responsible for customs clearance, delays or compliance. Please check with your local customs office to ensure that your order complies with local customs regulations.

Destination Cost Delivery times
UK

Bouquet

Cupcakes

Lollipops

 

£5.99

£3.99

£1.99

3 working days
Europe £13.99 7 working days
USA £19.99 7 working days
Canada £19.99 7 working days

NOTE that  international shipping may take more than 2 weeks depending on the destination and customs, please plan accordingly.

 

ALL ORDERS

Once the package has been accepted by the courier, ToshCreations will not be liable for lost, stolen or damaged packages. If you need confirmation of delivery times or have any other concerns, please contact us. ToshCreations reserves the right to use the delivery service and couriers that meet our delivery guarantees.